Buis.200c0a introduction to business systems exam 3

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Question 1

 

 

During the ____ phase of the SDLC, a preliminary analysis of requirements is conducted.

Answer

 a.implementation

 b.planning

 c.design

 d.requirements gathering and analysis

2 points   

Question 2

 

 

The ____ approach incorporates varying viewpoints from different functional areas of an organization to help ensure that collected requirements for the application aren’t too narrow and one-dimensional in focus

Answer

 a.JAD

 b.External

 c.XP

 d.Four Ws

2 points   

Question 3

 

 

Integrating ____ into the SDLC process is a good idea to ensure the system’s success.

Answer

 a.intangible benefits

 b.feasibility checkpoints

 c.operating costs

 d.RAD

2 points   

Question 4

 

 

Are there any political repercussions of using the system? is a question that should be considered when assessing ____ feasibility.

Answer

 a.technical

 b.economic

 c.operational

 d.legal

2 points   

Question 5

 

 

____ users include customers, contractors, suppliers, and other business partners.

Answer

 a.Task force

 b.External

 c.Joint

 d.Internal

2 points   

Question 6

 

 

A ____ helps break down a complex process into simpler, more manageable, and more understandable subprocesses.

Answer

 a.conceptual use model

 b.flowchart

 c.data flow diagram

 d.context diagram

2 points   

Question 7

 

 

During the design phase, the ____ design involves selecting a specific platform such as Dell servers running Ubuntu Linux.

Answer

 a.CASE

 b.logical

 c.hardware

 d.physical

2 points   

Question 8

 

 

A ____ prototype is used to determine a system’s technical feasibility.

Answer

 a.proof-of-concept

 b.CASE

 c.selling

 d.requirements-based

2 points   

Question 9

 

 

In ____ conversion, the old and new systems run simultaneously for a short time to ensure that the new system works correctly.

Answer

 a.pilot

 b.parallel

 c.phased-in-phased-out

 d.plunge

2 points   

Question 10

 

 

____ divides a project into smaller functions, and developers can’t go on to the next phase until the current phase is finished.

Answer

 a.XP

 b.RAD

 c.Agile

 d.JAD

2 points   

Question 11

 

 

The ____ approach to implementation can save the cost of hiring additional staff and meet the demands for more timely development of information systems projects.

Answer

 a.insourcing

 b.outsourcing

 c.self-sourcing

 d.tempsourcing

2 points   

Question 12

 

 

A(n) ____ system is used to coordinate operations, resources, and decision making between manufacturing, production, marketing, and human resources.

Answer

 a.SCM

 b.CRM

 c.Web portal

 d.ERP

2 points   

Question 13

 

 

In service organizations, the links in the supply chain include ____.

Answer

 a.hardware

 b.management

 c.service providers

 d.software

2 points   

Question 14

 

 

Order transmissions are part of the ____ flow in the SCM.

Answer

 a.information

 b.product

 c.finances

 d.location

2 points   

Question 15

 

 

____ enables business partners to send and receive information on business transactions.

Answer

 a.EDI

 b.ERP

 c.Supply chain

 d.SCM

2 points   

Question 16

 

 

____ invite sellers to submit bids for products and services.

Answer

 a.Maintenance, repair, and operations services

 b.E-marketplaces

 c.CPFR

 d.Reverse auctions

2 points   

Question 17

 

 

Transaction data for a CRM system might be gathered using ____.

Answer

 a.a business plan

 b.grocery store loyalty cards

 c.a RFID chip

 d.inventory numbers

2 points   

Question 18

 

 

The main goal of a(n) ____ system is to improve services offered to customers and use customer contact information for targeted marketing.

Answer

 a.SCM

 b.CPFR

 c.CRM

 d.ERP

2 points   

Question 19

 

 

Amazon.com, suggests products you might enjoy, based on your past browsing and purchasing habits; this is an example of ____.

Answer

 a.personalization

 b.customization

 c.customer relationship management

 d.supply chain management

2 points   

Question 20

 

 

____ searches for specific information or patterns, using input from multiple business partners and data sources.

Answer

 a.Customization

 b.Knowledge management

 c.Personalization

 d.Collaborative filtering

2 points   

Question 21

 

 

____ is a technique used to improve CRM systems (and many other systems) by identifying, storing, and disseminating “know-how”—facts about how to perform tasks.

Answer

 a.Personalization

 b.Collaborative filtering

 c.Knowledge management

 d.E-marketing

2 points   

Question 22

 

 

The ____ component of a ERP system collects and analyzes relevant internal and external data and information.

Answer

 a.supply chain

 b.e-commerce

 c.unified database

 d.CRM

2 points   

Question 23

 

 

Research and development is an examples of a(n) ____ task.

Answer

 a.structured

 b.unstructured

 c.semistructured

 d.automated

2 points   

Question 24

 

 

The decision maker defines associations between alternatives and criteria during the ____ phase of the decision-making process.

Answer

 a.implementation

 b.intelligence

 c.design

 d.choice

2 points   

Question 25

 

 

Peter G. Keen, a former MIT professor, conducted an interesting study on how organizations use DSSs and concluded that the decision to build a DSS seems to be based on ____.

Answer

 a.value

 b.cost

 c.executive buy-in

 d.tangible benefits

2 points   

Question 26

 

 

The ____ component of a DSS is what users make use of to access the DSS.

Answer

 a.database

 b.user interface

 c.DSS engine

 d.model base

2 points   

Question 27

 

 

The ____ is responsible for specifying data requirements, what models are needed, and how these models might be used.

Answer

 a.technical designer

 b.model builder

 c.end users

 d.managerial designer

2 points   

Question 28

 

 

A(n) ____ must provide access to both internal and external data.

Answer

 a.EIS

 b.MIS

 c.DSS

 d.GIS

2 points   

Question 29

 

 

Microsoft SharePoint provides a ____.

Answer

 a.GIS

 b.digital dashboard

 c.model base

 d.waypoint system

2 points   

Question 30

 

 

A GIS includes ____, which might show the location of an airport.

Answer

 a.lines

 b.areas

 c.points

 d.regions

2 points   

Question 31

 

 

City and county administrators rely on ____ for dispatching personnel and equipment to crime and fire locations and for maintaining crime statistics.

Answer

 a.DDSs

 b.EISs

 c.groupware

 d.GISs

2 points   

Question 32

 

 

When implementing a management support system, ____ to ensure that key decision makers are involved in designing the MSS.

Answer

 a.keep the lines of communication open

 b.hide complexity

 c.keep the look and feel consistent

 d.define objectives and benefits clearly

2 points   

Question 33

 

 

Network administrators use ____ technology to have antivirus updates downloaded on employees’ workstations automatically.

Answer

 a.ASP

 b.pull

 c.SaaS

 d.push

2 points   

Question 34

 

 

With the ____ model, users don’t need to be concerned with new software versions and compatibility problems because the ASP offers the most recent version of the software.

Answer

 a.SaaS

 b.CAVE

 c.VR

 d.RFID

2 points   

Question 35

 

 

When using a(n) ____, IS personnel time is freed up to focus on applications, such as customer relationship management and financial information systems, that are more important strategically to the organization.

Answer

 a.ASP

 b.CAVE

 c.VR

 d.RFID

2 points   

Question 36

 

 

____ uses computer-generated, three-dimensional images to create the illusion of interaction in a real-world environment.

Answer

 a.Nanotechnology

 b.WiMAX

 c.VR technology

 d.Wi-fi

2 points   

Question 37

 

 

In grid computing, each participant in a grid is referred to as a “____.”

Answer

 a.node

 b.CAVE

 c.cell

 d.tag

2 points   

Question 38

 

 

____ technology uses special hardware and software to give users the feeling of being part of an environment.

Answer

 a.Simulation

 b.Immersion

 c.Telepresence

 d.Interaction

2 points   

Question 39

 

 

____ technology gives users the sense that they’re in another location, even one geographically far away, and can manipulate objects as though they’re actually in that location.

Answer

 a.Telepresence

 b.Immersion

 c.Interaction

 d.Simulation

2 points   

Question 40

 

 

____ components of a VR system enable users to see and hear the virtual world.

Answer

 a.Walker

 b.Visual and aural

 c.Manual navigation control

 d.Central coordinating processor and software system

2 points   

Question 41

 

 

Some engineering companies use _____ to improve product design and development.

Answer

 a.CAVEs

 b.nanotechnology

 c.RFIDs

 d.SaaS

2 points   

Question 42

 

 

Users interact via avatars in a(n) ____.

Answer

 a.telepresence system

 b.cloud computing environment

 c.virtual world

 d.RFID system

2 points   

Question 43

 

 

____ computing is a platform incorporating many recent technologies under one platform.

Answer

 a.Grid

 b.Cloud

 c.On-demand

 d.Utility

2 points   

Question 44

 

 

____ have been added to sports gear, such as tennis and golf balls and tennis rackets, to make them more durable and improve their responsiveness.

Answer

 a.Data gloves

 b.Nanometers

 c.Nanomaterials

 d.RFID tags

2 points   

Question 45

 

 

A primary key field is used to ensure that each record is

Answer

 a.unique.

 b.duplicated.

 c.valid.

 d.saved.

2 points   

Question 46

 

 

________ is an expression that precisely defines the range of data that will be accepted in a field.

Answer

 a.Validation rule

 b.Validation text

 c.Range expression

 d.Required

2 points   

Question 47

 

 

A(n) _________ is a field property that determines the data that can be entered, how

the data displays, and how the data is stored.

Answer

 a.index

 b.default value

 c.field size

 d.input mask

2 points   

Question 48

 

 

A relational database avoids  ______ data, helps to reduce errors, and saves space.

Answer

 a.table

 b.relational

 c.redundant

 d.common

2 points   

Question 49

 

 

The default data type in Design View for any new field is ________.

Answer

 a.lookup wizard

 b.currency

 c.text

 d.number

2 points   

Question 50

 

 

A(n) ________ is a special list created in Access to speed up searches and sorting.

Answer

 a.index

 b.catalog

 c.guide

 d.relationship