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Quality improvement (QI) consists of systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups. The Institute of Medicine’s (IOM)which is a recognized leader and advisor on improving the Nation’s health care, defines quality in health care as a direct correlation between the level of improved health services and the desired health outcomes of individuals and populations (Quality Improvement, n.d.).


In my current position I would apply CQI by first finding out a problem or an area that I wanted to improve or find a easier/better way of accomplishing a task. I would then do several PDSA cycles on my plan. The PDSA Cycle (Plan-Do-Study-Act) is a systematic series of steps for gaining valuable learning and knowledge for the continual improvement of a product or process. The cycle begins with the Plan step. This involves identifying a goal or purpose, formulating a theory, defining success metrics and putting a plan into action. These activities are followed by the Do step, in which the components of the plan are implemented, such as making a product. Next comes the Study step, where outcomes are monitored to test the validity of the plan for signs of progress and success, or problems and areas for improvement. The Act step closes the cycle, integrating the learning generated by the entire process, which can be used to adjust the goal, change methods or even reformulate a theory altogether. These four steps are repeated over and over as part of a never-ending cycle of continual improvement (PDSA cycle, 2016).


After doing several cycles of PDSA’s this would help determine what works best in the process. Data would have to be gathered throughout the process to see if improvements were made with the changes or if there were any positive/negative changes. 



Quality Improvement. (n.d.). Retrieved from


PDSA cycle. (2016). Retrieved from